Moonwin Legal Notice
Operator Details
Moonwin is operated by Dama N.V., a company registered under Company No. 152125, with its registered address at Scharlooweg, Willemstad, Curaçao. Dama N.V. is the legal entity responsible for the operation of moonwinplay.com and for all games, promotions and player agreements offered under the Moonwin brand.
Licence and Regulator
Dama N.V. holds eGaming licence 8048/JAZ2020-013, issued by Antillephone N.V. under the Curaçao Gaming Control Board. This licence is issued under Curaçao law and is not an Australian licence, and Dama N.V. is not authorised or regulated by any Australian gambling authority. Moonwin accepts players from Australia on the basis of this offshore licence, and each player is responsible for satisfying themselves that accessing an offshore gambling site is permitted under the law that applies to them personally before registering an account.
Person Responsible for the Website’s Content
Dama N.V., through its management, is responsible for the content published on moonwinplay.com, including promotional material, bonus terms and the information pages that describe the Moonwin platform. Enquiries about the accuracy of published content should be directed to the contact details below.
Copyright and Trademarks
The text, layout, graphics and branding on moonwinplay.com are the property of Dama N.V. unless otherwise indicated, and reproduction without permission is not permitted. Game titles, characters and provider branding appearing in the Moonwin lobby, including material associated with Pragmatic Play, NetEnt, Play’n GO, Evolution Gaming, BGaming and other studios featured on the platform, remain the trademarks and intellectual property of their respective owners and are used under licensing arrangements between those studios and Dama N.V.
Disclaimer of Liability
Moonwin may reference or link to information from third parties, including payment providers and game studios, in the course of describing its services. Dama N.V. does not control the content of external sources referenced in this way and accepts no liability for the accuracy of information originating outside its own platform. Players relying on third-party information should verify it directly with the relevant provider.
Dispute Resolution
A player with a complaint regarding their Moonwin account should first raise the matter with the support team through live chat or by emailing [email protected], providing enough detail for the complaint to be investigated. If the complaint is not resolved to the player’s satisfaction through support, it can be escalated to Antillephone N.V. as the licensing authority responsible for oversight of Dama N.V.’s Curaçao licence.
Contact Details
Legal and general enquiries relating to Moonwin can be sent to [email protected]. No telephone contact is published for the platform; email and live chat remain the primary channels for reaching Dama N.V. regarding Moonwin.